DataByte offer a comprehensive range of professional services designed to help our customers grow into high-performance businesses.
Customers can utilise DataByte on long-term, short-term or one-off projects and can be assured of a cost effective solution to fit their requirements. Our structured time billing policy also assures the customer of a fair deal when estimating long-term project costs.
DataByte will provide total system support and can offer 24/7 support for mission-critical systems.
We can provide software development, implementation, support and training the following areas:
Visual C ++
All Other ODBC-Compliant
Applications - SAP
DataByte can also support other software languages, databases and packages.
DataByte's software development team delivers total business integration. We offer the management depth, technological skills, enterprise-application expertise and strategic direction to help our customers extend and enhance new and existing business.
DataByte consultants work closely with you and your team to ensure the successful implementation of your solution. Backed with a detailed and systematic project-management methodology, our approach includes the development of a comprehensive implementation and resource plan, requirements-definition and configuration-mapping, software installation and testing, as well as extensive user training.
DataByte offer a range of support channels. Whether it’s over the phone, via email, through remote access or on-site, we’re always there to help. Our helpdesk support includes investigation and resolution of issues relating to our software solutions and approved third-party software, as well as product usage assistance. DataByte will provide total system support and can offer 24/7 support for mission critical systems. At DataByte we strive to ensure our customer’s needs are met in a timely and professional manner. Service levels vary from customer to customer and project to project depending on the circumstances. We are happy to negotiate SLAs for mission and non-mission critical applications as per your requirements.
As part of the standard implementation, DataByte provide extensive on-site training for users across all aspects of system functionality. Our consultants are highly skilled and experienced trainers who will provide you with detailed product training materials. We also provide customised group or individual training.